We are currently seeking full-time Customer Care Specialists to support our rapidly growing online and in-store customer base. You will have the opportunity to work with customers who are just discovering our brand as well as customers who have known and loved our products for many years. We will rely on you to discover what it takes to always exceed our customers' expectations and leave them feeling ridiculously happy with their experience.
As this is a full time position, we are looking for someone who is available Monday-Friday 9:00 a.m. to 6:00 p.m., working one to two Saturdays a month during our peak season (November and December). Previous PW internship experience and a college degree is preferred, but not required. You must have proven record of solving problems and ability to excel at multitasking. We love employees who have an ability to connect with people and measure success by how happy they make others.
As part of our team, you will manage incoming calls and emails from customers who have questions about or are interested in purchasing Del Sol color-changing products or amazingly soft Cariloha bamboo products. You will build positive relationships of trust with customers by anticipating their needs and providing solutions to their needs. You will coordinate with members of other departments to resolve customer concerns.
PW Companies works to create a fun company culture and offers competitive benefits, including a 401 (k) and insurance to help take care of your medical, dental or vision needs. We celebrate with exciting company events, such as an annual company Lagoon Day, golf tournament and Utah Jazz games. We offer a generous PTO plan and employee discounts for fantastic products.
Email a copy of your resume to Jacob.Cusworth@pwcompanies.com for a chance to join in on the fun!
Del Sol and Cariloha, are part of the parent company, PW Companies.
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