Solize™ Eyewear Replacement Guarantee:
In addition to the Del Sol 'Wow' Guarantee that's on all of our products, Del Sol sunglasses are further protected with an additional replacement guarantee! Should you step on, scratch, or even lose your eyewear, simply visit our Solize redemption website to request a replacement online.
Or, you may fill out your guarantee card that came with your original Solize and send it in to the corporate address below along with $10 S&H (for sunglasses) in U.S. funds to request a replacement.
Del Sol, L.C.
280 W 10200 S
Sandy, UT 84070
Questions? Contact us at 1-800-884-5815. Replacements require a $10 shipping & handling fee, but are otherwise free.
Del Sol offers exclusive WOW! guarantees for all products sold online.
Plus, Del Sol offers a Replacement Guarantee for Solize™ Eyewear.
Your Complete Satisfaction. We offer a 60 day replacement guarantee if we haven't met your expectations. See our Return/Exchange Policy for details below.
You will say 'Wow!' when you see your new products change color right before your eyes! Color- change is so amazing to witness in person, we're sure you'll be impressed.
The Highest Quality. Every Del Sol product is made of the highest quality materials available and has been scientifically blended with Del Sol's exclusive Spectrachrome inks. (All color-change properties are completely safe and hypoallergenic.)
Longevity. All Del Sol products are guaranteed to change colors in the sun for the life of the product, through normal use. All apparel can be washed and dried hundreds of times! (Follow specific washing instructions on product labels.)
DelSol.com is happy to guarantee all of its color-changing merchandise.
IN-STORE PURCHASES – If you’re not completely satisfied with your in-store purchase, we are happy to offer exchanges through our online store. Any apparel exchanges done through the online store will have the name Del Sol, instead of a location-specific name. Or, if you’d prefer a refund or an exchange with a location-specific namedrop, we recommend contacting the store where the original purchase was made. Here is a link to the store contact information: Del Sol Stores. Please note that international stores are unable to ship outside of the country where they are located.
ONLINE PURCHASES – If you're not completely satisfied with your online purchase, return it to us for a prompt exchange. In addition, we even offer FREE return shipping on any Solize and apparel returns or exchanges within the U.S.
Please note that all return items must be returned within 60 days of the purchase date.
Follow these 3 steps to prepare your exchange:
1. Fill out an electronic Return Form. Enter your information into the electronic Return Form, and you will be emailed a confirmation email with a packing list. Please include your packing list in the box when you send your item back to us.
- - Please use the original packaging or a strong, corrugated carton. Include all products, and pack and tape your package securely.
- - Include all products and the packing list, and pack and tape your package securely. If you don’t have a way to print the packing list, please make sure to include the RMA # from the packing list for us to reference.
- - Questions? Contact us at 1-800-884-5815
For tracking purposes, it is important that you ship your package via United Parcel Service (UPS) or insured Parcel Post. (We cannot accept C.O.D.) Any product lost in shipping is the responsibility of the sender.
Once the product being returned is received, the new item will arrive to you within 12 business days. If the same item or requested item is not available then a promo code for the online store will be emailed to you.
If you are outside of the US, please contact us at firstname.lastname@example.org or at 1-801-562-3001 for international exchange instructions. Please include a description of your item, your shipping address, and the approximate date of purchase.
We look forward to serving you in the future!
The Del Sol Team