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Del Sol offers exclusive WOW! guarantees for all products sold online. Plus, Del Sol offers a Replacement Guarantee for Solize™ Eyewear.
We Guarantee: Your Complete Satisfaction. We offer a 60 day replacement guarantee if we haven't met your expectations. See our Return/Exchange Policy for details below.
We Guarantee: You will say 'Wow!' when you see your new products change color right before your eyes! Color- change is so amazing to witness in person, we're sure you'll be impressed.
We Guarantee: The Highest Quality. Every Del Sol product is made of the highest quality materials available and has been scientifically blended with Del Sol's exclusive Spectrachrome inks. (All color-change properties are completely safe and hypoallergenic.)
We Guarantee: Longevity. All Del Sol products are guaranteed to change colors in the sun for the life of the product, through normal use. All apparel can be washed and dried hundreds of times! (Follow specific washing instructions on product labels.)
Solize™ Eyewear Replacement Guarantee: In addition to the Del Sol 'Wow' Guarantee that's on all of our products, Del Sol sunglasses are further protected with an additional replacement guarantee! Should you step on, scratch, or even lose your eyewear, simply fill out your guarantee card and send it in to the corporate address below along with $10 S&H (for sunglasses) in US funds to request a replacement.
Del Sol, L.C. 280 W 10200 S Sandy, UT 84070
Questions? Contact us at 1-800-884-5815 x5. Replacements require a $10 shipping & handling fee, but are otherwise free.
DelSol.com is happy to guarantee all of our merchandise. Purchases made online can be returned for an exchange using the instructions below. For purchases made in a US store, we offer an exchange for items in our online store, or you may contact the store directly. For purchases made in one of our international locations, we offer an exchange for items in our online store only.
If you're not completely satisfied with your online purchase, return it to us for a prompt exchange less shipping charges.
Please note that all return items must be returned in their original packaging or equivalent within 60 days of the purchase date.
Send exchange items to:
Del Sol, LC Online Exchanges 280 West 10200 South Sandy, Utah 84070 USA
Follow these 3 steps to prepare your exchange:
1. Fill out a Return Form. Enter your information into the PDF Return Form, print it out, and include it in your package.
2. Pack. Please use the original packaging or a strong, corrugated carton. Include all products, and pack and tape your package securely. All international duty fees must be pre-paid by the sender. Any product damaged or lost in shipping is the responsibility of the sender.
3. Ship. For tracking purposes, it is important that you ship your package via United Parcel Service (UPS) or insured Parcel Post. (We cannot accept C.O.D.)
Once the product being returned is received, an exchange for a product(s) of equal value will be shipped to you within 10 business days.
We look forward to serving you in the future!
Thank You, The Del Sol Team